Submit complaints, criticisms, requests, compliments or concerns to the companies through 140 characters is possible through Solucionoweb.com . "It's a collaborative direct channel brands on Twitter," says the platform is driven by E.Life , a company specializing in monitoring and analysis of the life of firms in social networks.
Solucionoweb.com forms a kind of book marks, organized by up to 19 sectors, with which users can contact Twitter. "After about three weeks of operation in Spain, the area has been more popular among Web users is that of telecommunications," say from E.Life.
In the event that the company requested by the consumer does not exist in the platform directory, users themselves can add the desired signature in the book. According Solucionoweb driving, "so far, no company has refused to be part of this service."
With this new platform, which already existed in Brazil since March and will start operating next week in Mexico, provides a new form of relationship between the user of Twitter and the mark applied for.
Leading companies are already part of the book of Solucionoweb.com as Vueling, EasyJet and Iberia in the airlines sector, or Banco Sabadell, Fundación La Caixa and Banco Santander of the financial world.
Post a Comment